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Cloud Service Status

warn icon 2 ongoing outages
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Cloudflare cache purging called via the Dashboard or API is returning errors, with the message "unable to purge. internal error". We are working to resolve this issue as soon as possible. More updates to follow.

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We continue to restore batches of messages, message edits, and shared files. Each batch requires careful planning, monitoring, and validation to ensure the affected messages are accurately restored. Custom retention processing remains re-enabled for affected active workspaces. Thank you for bearing with us while we continue to work through this complex and nuanced issue. More updates will come as restoration and validation progress.

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Monitors

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Cloudflare

Cache Purging Errors

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Slack

Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled

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1000Heads Official Website
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Adobe Creative Cloud
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Asana
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Canva
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Claude
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ClickUp
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DocuSign
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Figma
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Google Workspace
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Grammarly
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Infegy
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Meltwater
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Microsoft 365 apps
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Microsoft Teams
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OpenAI
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Shutterstock
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Basecamp